Updated and Effective as of February 18th, 2017
Why JoyGram Collects Personal Information
JoyGram may collect your Personal Information at a variety of points, including without limitation when you place an order, download a product or update, request services, confer with one of our customer-agents, or take part in other activities on our Website(s). During these interactions we may collect Personal Information relevant to your transaction with JoyGram Products and/or Services. Such Personal Information may include, without limitation, your name, location, telephone numbers, age, and email address, information about the JoyGram Products and/or Services you use, and information relating to a support issue. JoyGram may, without limitation, use your Personal Information to send you messages through email (and, possibly, via desktop alerts, SMS/Text messaging, etc.), to verify your registration, to periodically verify your email address, and/or concerning updates to JoyGram Products and/or Services. Please be aware that if you choose to not provide us with your Personal Information, we may not be able to, or may choose not to, make certain JoyGram Products and/or Services available to you.
If you are under the age of 18 or otherwise lack the capacity to enter into a binding contract, you will be asked to provide consent from your parent or other legal guardian to establish an account with us. Once such consent has been obtained, you will be given the same access to our Products and Services as any other subscriber.
Cookies and Other Technologies
technologies to collect data that enable us to better
understand and improve the usability, performance, and
effectiveness of our Website(s). Cookies are files sent to
your browser and stored on your computer. If you do not
want JoyGram to send cookies to your browser, you can set
your browser options to reject cookies or to notify you
when a Website tries to put a cookie into your browser
software. Rejecting cookies may affect your ability to use
some features of JoyGram Products or Services.
JoyGram gathers limited general information about visits to our Website(s), which may include, without limitation, the services you use, the length of time of your sessions, the configuration of your computer, and your computer's interaction with JoyGram, and may store this information in log files. JoyGram uses this information to understand traffic and downloads on our Website(s), enabling us to improve the site, provide a great online experience, and improve our ability to serve our customers.
Sharing Your Personal Information
JoyGram will not provide unaffiliated third parties with
access to your information without your express permission.
Failure to give such permission may prevent you from
receiving some JoyGram services.
How We Communicate with You
JoyGram may, from time to time, send you email messages, desktop alerts, or other communications containing the following types of information: notifications of detected problems with your service; activity status reports; service and software-upgrade notices; notices concerning new or related Products or Services from JoyGram or other providers, enhancements, price changes, notifications regarding suspected unlawful or inappropriate use of JoyGram’s Products and/or Services, and requests for feedback on your JoyGram Products and/or Services.
Security of Your Personal Information
JoyGram and its Website(s) have security measures in place
to protect against the loss, misuse, and/or unauthorized
alteration of your Personal Information in our customer
database(s). Although we make good faith-efforts to store
the Personal Information we collect in a secure operating
environment that is not accessible to unauthorized users,
no one – and we in particular – can guarantee complete
How You Can Access or Correct Your Personal Information
To protect your privacy and security, we take commercially reasonable steps to verify your identity before granting you access to making corrections to your Personal Information. You can access selected Personal Information that we collect about you online by logging in to your JoyGram account or emailing firstname.lastname@example.org.